Shipping policy

Orders are processed within 1 to 2 business days, Monday through Friday, excluding holidays.

• Orders $50 and over: free shipping

• Orders under $50: shipped at cost, calculated at checkout from your address and order weight, with no markup and no handling fee

• Priority Mail and Priority Mail Express are available at checkout, also at cost

Most orders ship USPS Ground Advantage and arrive within 2 to 5 business days after processing. Delivery estimates shown at checkout come from USPS and are estimates rather than guarantees.

You will receive tracking by email as soon as your order ships. If tracking has not updated in several days, or your package shows delivered and is not there, write to us at hello@puzzlemakeup.com and we will sort it out with you.

We are not able to reroute or change the address on an order once it has shipped, so please double check your address at checkout.