Frequently Asked QUESTIONS

Skin's undertone is either warm, cool, or neutral. Here are some easy tips to discover your skin tone. Also if you will go to our foundation page you will find pictures and descriptions of people with different skin tones.

If you tan easily and do not burn:
You are - warm undertone (most likely have a yellow-to-olive color)

If you burn or tan minimally or not at all:
You are - cooler undertone (pink, bluish-red, or ruddy)

If your skin tends to look somewhat ashen or gray, from the combination of the natural yellow undertone and the greenish shade:
You have - Olive skin tone

You may be somewhere in between neutral, cool to warm tones. Neutral skin tones are those with no obvious overtones of olive, yellow, or pink.

Your undertone stays the same, but you will have more red, pink and peach in some areas. The Overachiever is clean, fragrance-free and silicone-free, with green and gray undertones in the redness-correcting shades that neutralize redness rather than burying it.

One layer gives you sheer, breathable coverage. Two layers build to foundation-level coverage. That matters for rosacea-prone skin, because heavy occlusive formulas can trap heat and make things worse. You get the coverage you want without smothering your skin.

For light redness we recommend Moonflower, for moderate Jasmine, and for severe Pearl Quartz. If you have redness with a medium or deeper skin tone, a custom blend is the better route, since the redness-correcting shades run light.

Unfortunately, not at this time, but please feel free to look at our standard foundation and powder colors here.

Parabens:
Parabens are the most widely used preservatives in cosmetics. They are esters (a compound formed from acid and alcohol).
Companies use parabens to extend the shelf life of products and prevent growth of bacteria and fungi. But studies have shown that some parabens mimic hormones and have been found in some breast tumors.
Regardless of whether your makeup is mineral, organic, or has chemicals, the shelf life should not be more than two years unopened. And after you open your product—even if you didn't use it—you have 8 to 9 months to use it. After that, the bacteria and fungi will begin to grow in it.
We don’t believe in adding extra ingredients that might lead to harm when makeup should be used quickly anyway.

Talc:
Cosmetics companies use talc as an absorbent, anti-caking agent and to improve the feel of the product, so they don't have to use more expensive ingredients.
Studies have shown that products that have talc in them can cause cancer.
Products without talc and paraben are safer, apply better, feel smoother, and stay longer on your skin.
If we can pay a little bit more to make sure that our product is safer for you to use, we say that you're worth it!

The shelf life should not be more than two years unopened. After you open your product, even if you don't use it, you have 8 to 9 months to use it. After that, bacteria and fungi may begin to grow in it.

Our palettes have been created with recyclable paper that can be put in most recycle bins. Our palettes and products also use magnets to give you the ability to remove and replace individual products in the palette. We hope you can keep the palette boxes as long as possible and just swap out makeup to reduce plastic waste!

We are more than happy to answer your questions, simply submit it to hello@puzzlemakeup.com, and we will answer it as soon as we can.